❓ Frequently Asked Questions
Why choose our smart locks?
We are a 32 years professional manufacturer of smart locks since 1993. We dedicate ourselves to providing superior quality hotel locks, fingerprint locks, keypad locks, and locker locks. You can rely on us because of our strong R&D team, multiple options, real-time response after-sales service, and expertise in OEM/ODM partnerships.
What factors are important when choosing a long-term partner?
Reputation, strength in R&D, professional equipment, experience, scale of business, and quick response are key factors. These essential qualities are exactly what our company offers.
What is the MOQ and warranty policy?
The MOQ is 1pc as we welcome sample orders to test quality first. Our warranty is 2 years. For further after-sale support details, please contact our representatives.
Do you support customized designs and OEM/ODM?
Yes, your OEM & ODM orders are highly welcome. We can help with your designed products to meet specific market needs.
How do I choose a reliable hotel lock supplier?
System stability is the highest priority for a hotel. We design and produce the full set of software, electronics, and firmware, ensuring the system works stably to satisfy your clients and build a high reputation.
What are the benefits of the residence locks?
Our fingerprint keypad locks feature "your mobile is your key" functionality. You can control your lock remotely from the office, so friends and family don't have to wait. It is simple and easy for every household.
Wipan Lock
