Frequently Asked Questions
Are you a manufacturer or a trading company?
We are specialized in manufacturing smart locks, door plates, and switches with over 8 years of exporting experience.
How can I pay for my order?
We accept payment via T/T, Western Union, PayPal, and other standard methods.
Is it possible to order a small quantity?
Yes, small quantities are accepted, and sample orders are available for testing.
Can we print our own logo on the products?
Yes, we provide customization services and can print your logo according to your requests.
What is the warranty and after-sales service?
The warranty period is 2 years. You can contact our support team at any time for assistance.
What is the typical lead time for an order?
The typical lead time is approximately 25 days for 1-5 pieces. For larger quantities, the time can be negotiated.