❓ Frequently Asked Questions
Q1: Are you a manufacturer or trading company?
We are specialized in manufacturing smart locks, door plates, and switches with over 8 years of exporting experience.
Q2: How can I pay for my order?
We accept various payment methods including T/T, Western Union, and PayPal.
Q3: Is it possible to order a small quantity or samples?
Yes, sample orders are available, and we accept small quantity orders to help you test the market.
Q4: Can we print our own logo on the products?
Yes, we provide OEM services and can print your logo according to your specific requirements.
Q5: What kind of after-sales service do you offer?
We provide a 2-year warranty on our products. You can contact our support team at any time for technical assistance.
Q6: What types of doors is this smart lock suitable for?
This lock is designed to fit 95% of standard doors, including wood, steel, stainless steel, and aluminum doors with a thickness of 40-110mm.