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Frequently Asked Questions
What holding forces are available for your magnetic locks, and how do I choose the right one?
We offer a range of holding forces: 60kg-180kg for cabinets and light doors; 280kg-350kg for standard wood/glass/metal doors; and 500kg-750kg for heavy-duty industrial gates.
Are your magnetic locks suitable for outdoor use?
Yes. We provide both indoor models and fully waterproof models (IP67/IP68 rated) specifically designed for outdoor gates and external doors to ensure reliability in all weather conditions.
Is the lock compatible with standard access control systems?
Our locks feature dual voltage (DC12V/24V) for flexibility and are fully compatible with virtually all standard access control systems, keypads, and card readers.
Is this lock Fail-Safe or Fail-Secure?
All our standard magnetic locks are "Fail-Safe," meaning they automatically unlock when power is cut, ensuring safety for emergency exits and compliance with fire regulations.
Can I customize the color or finish of the magnetic lock?
Absolutely. While standard models feature anodized aluminum, we offer OEM services for custom colors like black, brown, or white to match your project requirements.
What is the warranty period for your products?
We provide a flexible warranty period ranging from 1 to 3 years, depending on the specific model and order details, standing by our product durability.