Production & Services
Established in 2013, we are one of the leading professional green energy and security solution suppliers. Our products are used in various electronic applications including boats, cars, digital consumables, and electronic medical equipment. We operate a complete supply chain with our own factory, providing one-stop services from research and design to molding, assembly, and testing. All products have passed CE, UN38.3, FCC, RoHS, and UL2743 certifications. We offer professional OEM & ODM services tailored to different market demands.
After-Sales Support
● 1-Year comprehensive warranty on all items.
● Free replacement services during the warranty period.
● Paid maintenance and spare parts supply beyond warranty.
● Continuous technical support for all customers.
Frequently Asked Questions
Q1: How many fingerprints can this lock store?
The smart lock supports up to 10 groups of fingerprints, allowing multiple users to have access.
Q2: Is the lock suitable for outdoor use?
Yes, it features an IP26 waterproof rating, making it durable for various outdoor environments.
Q3: How do I charge the lock if the battery is low?
The lock is equipped with a Micro-USB charging port. You will also receive a low battery alert to remind you to charge it in time.
Q4: What is the MOQ for orders?
Our Minimum Order Quantity (MOQ) is just 1 piece, providing great flexibility for sampling and small orders.
Q5: Do you provide OEM or ODM services?
Yes, we offer full OEM and ODM services, including customized designs and solutions to fit your specific market needs.
Q6: What is the lead time for bulk orders?
Sample orders are typically ready within 3 days, while bulk orders are usually prepared for shipment within one to two weeks.
Wipan Lock
