Frequently Asked Questions
How can I unlock this smart lock?
You can unlock the device using five methods: biometric fingerprint recognition, numeric password, card swipe, the Tuya Smart mobile app, or a physical emergency key.
Does it support remote control via smartphone?
Yes, it features Tuya Smart integration, allowing you to manage and unlock the device directly from your mobile phone via WiFi or Bluetooth depending on the configuration.
What happens if the battery runs out?
In case of power failure, you can use the provided physical backup keys to unlock the door manually. Many models also support emergency USB power backup.
Is this lock suitable for hotels or apartments?
Absolutely. This smart lock is designed for versatile use, including professional hotel systems, SAAS managed apartments, and private bathroom or bedroom doors.
Which smart home platforms are compatible?
The lock supports major platforms including Tuya and TTLOCK, ensuring it can fit into various smart home ecosystems.
Are the materials durable and certified?
Yes, our smart locks are manufactured to high standards and carry CE, FCC, and ROHS certifications to ensure security and reliability.
Wipan Lock
