Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a 100% factory. Our main products include all kinds of locks and hardware products, produced directly in our facility.
How long is your delivery time?
It is usually based on the purchase quantity. Typically 40-45 days for the first order and 35-45 days for subsequent orders.
Can I get your samples for free?
Yes, you can obtain free samples to verify our product quality before placing a bulk order.
What is your payment term?
Our standard payment term is T/T 30% deposit after the order is signed, and 70% against the copy of B/L. We also accept L/C and secure online payments.
Do you support OEM or custom packaging?
Yes, we provide professional OEM services, including custom finishes, logo printing, and specialized packaging box designs to meet your brand requirements.
What materials are used for the electronic keypad deadbolts?
Our deadbolts are primarily constructed from high-quality stainless steel and iron to ensure durability, strength, and long-term security.